Client Reviews
Ohana Garage Doors is a leading garage door company serving Katy, Houston, and the surrounding areas. We take pride in the trust our clients place in us, and consistently deliver the solutions they need. We hold a 5.0 rating across more than 1,200 Google reviews.
Don’t just take our word for it — read what our customers have to say.
Don't Just Take Our Word for It — Hear It from the Ohana Family
The spring rod on my garage door pulled its bracket out of the wall and bent like a bow. Drew was able to come out the next morning and replace the rod, bracket, and springs, without trying to replace any of the parts that didn't need it. He also checked and oiled everything, and replaced some of the old bolts that were getting suspicious. Very happy with the work and the attention to detail. Very friendly to work with.
Aaron was great! He took the time to answer our questions and make sure our devices and vehicles were connected. His communication was timely and professional.
Called for an appointment at 9:00 this morning and the technician, Drew, showed up at 10:30. Diagnosed the problem and promptly fixed it. He was courteous and efficient. I understand why Ohana has so many five star ratings for garage door repairs. Highly recommend.
Very professional install from Chris and especially Ismael. They were both very meticulous in measuring and aligning the doors. I had received previous estimates from other installers and while they were less expensive, I felt they were in for a fast install with little attention to detail.
Ohana Garage Door Repair were absolutely great! My garage door cable broke along with the spring. Everyone from front office to the technician (Chris) was very helpful, experienced, professional, and listened. Chris took the time to listen and ensure there was a good understanding before any work started, and kept me informed during the whole process. Appreciate it! Ohana clearly has great people on their team.
Ismael came and installed my garage door and was the nicest guy and very professional. He walked me through the process and did a great job. Your company is very lucky to have him. I usually don't do reviews, but I felt like he deserved this one. Keep up the good work and God bless you.
Drew was a complete professional and so personable as well. We'd been struggling with our garage door key pad and one of the clickers working on and off. He informed us this is a European model and parts come only from Germany, but he'd do his best. He put some elbow grease into it and made it happen! Great customer service and he's definitely an asset to the Ohana garage door company. I'm switching to them for yearly maintenance effective today. Thanks Drew!
Great experience all around. Our garage door was LOUD and slow. The call to Ohana was easy, and they found a time that worked with my schedule to diagnose the problem. The technician was awesome — knowledgeable and professional. I didn't need a new door, just some maintenance, which solved my problem. Great customer service from a great company.
Ishmael was really friendly and explained everything to us. He tuned up our garage door, now it's perfectly aligned and quiet. He also mentioned that if for some reason the problem reappeared, they can check it again as part of the previous tune up.
Nicholas did a very professional job. He came for the tune up and then showed me why the door was making so much noise. He also replaced the rollers and tightened all the bolts, replacing over 30% that were stripped. My garage door now rolls smoothly. Good work!
Helpful and efficient service from initial call to completion of my garage door repair. Technician Drew did an excellent job of explaining the issue with the garage door to me and the available options to fix it. Overall I'm pleased with Ohana's service and price and will recommend them to others.
I had Ohana Garage Door handle my repairs, and I couldn't be more satisfied. The price was fair, the service was outstanding, and they showed great punctuality. It's rare to find a company that delivers on all three, but Ohana did. Highly recommend.
Ohana Garage Doors was fantastic! They took care of my father-in-law's garage door and mine in a single day, and the results were excellent. The technicians were extremely cordial, professional, and respectful of our homes. Communication was clear, the work was done efficiently, and everything operated perfectly before they left. I highly recommend Ohana Garage Doors for fast, reliable, and top-quality service!
I came home a few days ago and as my garage door was opening, it suddenly stopped. I called Ohana, new members of Tom Tynan's team of service providers. They scheduled me for the next day. Nicholas S came at the appointed time. Three hours later, as estimated, he was driving away and I had a beautiful QUIET garage door with new springs and other parts. It also has a soft close. Nicholas is very professional. He picked up after himself, walked me through the operation of the door, remotes, and panel, and set the remote built into my car. The work has a lifetime warranty on parts and 10 years on labor. Maureen on the phone was also very friendly and helpful. I intend to use Ohana for annual maintenance. My highest rating, A+. STRONGLY RECOMMENDED!
Our over twenty year old garage doors and openers needed some serious repairs. While no one wants to spend big chunks of money, I am extremely impressed with Nicholas, who was our technician for all of our visits. He was kind, thoughtful, communicative, professional, and patient with all of his explanations. I felt knowledgeable about what I was spending my money on and the repair process step by step. Great service and he truly is an asset to the Ohana team.
Drew with Ohana Garage Doors is absolutely the best. He is professional and courteous, and he worked wonders with our garage door. It operates extremely silently now compared to the loud racket it used to make. I'm glad I took Drew's advice to replace the materials to ensure smooth operation for many years to come. Thank you Drew and Ohana Garage Doors!
Ohana Garage Doors was excellent! We had the owner come out and give my husband and me a great quote on our door. We had many options to choose from in different price ranges. We left the first appointment feeling very comfortable and confident. On the day of installation, the two gentlemen who showed up were prompt and respectful. They did a great job and cleaned up everything. We would recommend Ohana to anyone looking for a new garage door or motor. They even sent cookies as a thank you after installing our new door. Couldn't ask for better service.
Above and beyond customer service. They communicated more thoroughly about appointments and the people coming to my house than any other company for any service I've dealt with. The salesman Mark was knowledgeable and friendly. The installation technician was timely, courteous, and rather quick. They followed up after the installation to make sure everything was working properly. They have raised the bar in what professionalism can look like.
Nicholas S was my tech from Ohana and did a great job repairing the torsion bar on my garage door. He was very professional and detailed exactly what was needed and how much it would cost. He completed the job in a short amount of time and was even nice enough to reconnect my security cameras. This was the second house I have had Ohana service and I'm very happy both times. They also do a great job of communicating the status of your service call via text.
Ohana did a great job installing my garage door opener. Nicholas was on-time and very professional. I was a bit surprised by the price — they started at a little over $900 installed including a surge protector; without it the price was a little over $700. I'd recommend them, but make sure you ask more questions than I did about products.
I have had great experiences with Ohana Garage Doors from initial door replacement consultation through installation, and now in follow-up checkups and service with Ohana technician Nicholas S., who arrives on time, treats customers fairly, and is polite, thoughtful, and solutions-oriented. His attention to detail and symmetry shows in his work. Highly recommended.
Our experience with Drew was amazing. He came to us way ahead of scheduled time. We had an issue with our garage's torsion bar and rollers. Drew switched them out for better ones and removed the ones that came with the property. He was honest, thorough, and knowledgeable. My family and I are glad we found Ohana! Their service was amazing. Thanks again Drew!
Excellent service and professional team! We had a great experience from start to finish. The pricing was fair and transparent. Mr. Mark was incredibly kind and helpful and took the time to answer all of our questions thoroughly. Ismael handled the installation and did a fantastic job — our new garage door looks great! Highly recommended.
Excellent service from scheduling to job completion. Great use of tech to keep me informed on the on-time appointment, easy payment, and follow up with a detailed invoice. Nicholas S. is one of the most professional, knowledgeable service technicians I've encountered in many years. Fast, efficient and pleasant. Ohana was recommended by our neighborhood social media page and exceeded expectations. The price was reasonable for the work done. Will recommend to anyone needing garage door help.
Great customer service and great employees. Ismael resolved all of our issues quickly and was patient with my questions. He did a great job thoroughly explaining the needed repairs, broke them down in a way that made sense, and was patient with my questions. Great service and I highly recommend them for garage door repair needs.
Ohana Garage Doors did a really great job with our door. The service time was around 1 hour and the technician Nicholas went above and beyond adjusting and fixing other things on the frame of our door. They really care about your door and explained everything they did, and provided a diagnosis of upcoming maintenance issues. Really grateful for their service. Also reasonably priced!
I have owned a service company in the Houston area for 30 plus years. Ohana came up to The Woodlands the same day, got the door squared away, and the technician Nicholas did an outstanding job. The door has never worked so well. I would have wished all my technicians were as honest, polite and knowledgeable as Nicholas. Great job!
It is always difficult to find trustworthy and reasonably priced contractors to assist with home repairs. My experience with Ohana was outstanding. They came out the following day after I reached out, repaired the door and added a keypad opener. The technician was very friendly and everything repaired was reasonably priced and done properly.
5 out of 5. I made an appointment with Ohana to address an issue with my garage door that was uneven with my driveway. They came out the next day. The technician Ismael was knowledgeable, professional, and courteous. He answered all my questions and did a phenomenal job! I highly recommend this company. Great service.
Thank you for your excellent service. The technician, Ismael, was very thorough and efficient. The office personnel were friendly and helpful. The cost seemed very reasonable to me. From the time I phoned the office until the repair of my snapped torsion spring was less than 3 hours. I highly recommend Ohana Garage Door Repair.
Nicholas did a fantastic job; he was very honest, polite and detailed in his explanation. Today, he and Ismael replaced the garage door. They were very helpful and careful moving stuff out from my garage to get proper space to work. I highly recommend these guys and the Ohana company. The service was smooth from the beginning when I contacted Maureen on the phone to finishing the job with Nicholas and Ismael. Thanks.
Ohana did a great job with our garage door remote repair. Their service person Nicholas was professional and courteous. They responded to our inquiry quickly and came to service exactly on time. They explained the need and did a great job. We especially appreciated their promptness and communication. Highly recommend.
This company did an exceptional job. My door required some adjustment, but the professional they sent was incredibly helpful and communicated everything about the condition of my door with a high level of technical detail. I usually skip the review part, but I had to give a good review this time. I recommend this company with eyes closed.
We had a great experience with Ohana. Ismael was very professional, courteous and explained all our options and what needed to be done. The value for what we got was very good. The work was done in a timely manner, and we are happy with our new garage door opener. We would use Ohana in the future and recommend them to clients, family and friends.
Working with Ohana Garage Door Repair of Katy was such a pleasant, smooth experience. I had read several wonderful reviews on the Nextdoor app, so I called them to replace my sensors after a possum chewed through the wiring. I spoke to Maureen, who set me up the very same day and was so courteous. Nicholas arrived that afternoon and took care of the problem quickly. A real professional — courteous and patient with all my questions. I highly recommend Ohana. Dependable, knowledgeable, and friendly.
Ohana made the scheduling process very simple, gave prompt updates about arrival time, and included a picture with info about the tech coming to service. Nicholas was very courteous and super informative about the system. He replaced the spring, bearing plates, and cable within the hour. We also changed out the rollers on both doors so everything is quieter. Everything rolls smooth and makes no noise. He also cleaned up some extra wires and installed a garage opener I'd bought months ago. I don't have enough kind words to say about Nicholas.
Nicholas arrived promptly and was very courteous. He described everything in great detail and helped me understand my options. I am a very detail oriented person and he had no problem spending the extra time to talk to me. He addressed minor issues and explained where I'd need to sand down part of the wood framing that was causing extra noise. I knew Ohana would take good care of me, just like their name suggests — Family.
Nicholas provided outstanding service. He was knowledgeable, professional, and took the time to explain everything clearly. After carefully inspecting the door, he quickly identified the issue, fixed it efficiently, and provided helpful information about long-term solutions. His thorough approach and attention to detail gave me confidence in the work being done. I truly appreciate his expertise, honesty, and dedication. Highly recommend!
The tech, Nicholas, was very polite and knowledgeable. He carefully inspected all components of the garage and I ended up having him replace the spring, cables, rod, and rollers to prevent future failures. Garage door opens smoothly and quietly. He got all components installed in less than 1.5 hrs. Thank you Nicholas and Ohana!
My tech, Nicholas S, fixed my garage door today. He was courteous, knowledgeable, and respectful of my property. I was happy that he explained the work he was going to do and any required or optional cost. The quality of work performed was amazing and I was grateful that he got everything back up and running in a timely manner. Thanks!
Mark G. and his team did an exceptional job. They did a fantastic job explaining what was wrong and what they were going to do. They went over and beyond, helping me tidy up loose ends and use my app. I'm so grateful they came over to do the work. They were very professional and helpful. A shout out to Maureen for reaching out and sending help my way quickly. Thanks all.
I had the pleasure of working with Nicholas recently and couldn't be more impressed. From start to finish, he demonstrated incredible professionalism and deep knowledge about garage door systems. He quickly diagnosed the issue and explained everything clearly, making sure I understood my options. His attention to detail and commitment to getting the job done right were truly commendable. Thank you, Nicholas — you've earned a loyal customer!
The technician, Nicholas, did an amazing job. I needed the 20-25 year-old garage door springs replaced along with updating the opener. He arrived on-time, was courteous and respectful, and very knowledgeable. We discussed a few options and settled on the needed work. He completed the job in a timely manner and cleaned up during and after. He programmed our remotes and explained how the system works to both my wife and me. Highly recommend Ohana and especially Nicholas.
Nicholas (Army Veteran) did an outstanding job replacing all of the rollers and the bottom seal. He thoroughly explained how the door system works and I was impressed with his professionalism. Edit: I had the spring replaced today. Nicholas arrived on time and conducted a complete inspection. The spring was replaced in a timely manner and I am extremely happy. Nicholas is a true master of his craft and very meticulous. Thanks Ohana!
This company came out within an hour of me contacting them. Nicholas was great! He was very knowledgeable and thorough. He answered all my questions no matter how pedestrian. As he worked he showed me what to watch out for regarding potential problems, and explained some maintenance tips. I'm afraid this company has a new loyal client.
Very professional job. Justin was friendly, knowledgeable, and efficient. He showed up on time, explained what needed to be done, and gave me the options. The price was fair and the work was completed in a timely manner. Would highly recommend Ohana for your garage door needs.
I'm happy to recommend Ohana Garage Door Repair for their great service. Justin in particular was incredibly polite, professional, and efficient in fixing my garage door issue. From start to finish he made the whole process seamless and stress-free. The quality of his work was top-notch, and he clearly takes pride in what he does.
Ohana Garage Doors service is excellent. It was a smooth experience from the time we called their office to the repair of our garage door. Thank you for sending Justin T to fix it. He came in a very timely manner, is efficient, and quickly made repairs. He is friendly and professional and answered all our questions. His cheerful personality made our experience more pleasant. Highly recommend this company.
Justin was prompt and professional. Got straight to work, no wasted time. Got to the root cause of the problem, made a few recommendations, fixed the problem, did a tune up, showed me what was done, and allowed me to ask questions. Then easy payment and he was on his way. He made an otherwise stressful situation stress free. I would use him again and highly recommend him. Well done Justin T.
I highly recommend Ohana. Honest and straightforward with their recommendation and pricing. Justin T was phenomenal — a genuinely pleasant person with the knowledge and experience to get the job done well! He replaced our broken spring with 2 for good measure and was great in explaining the value of everything. Totally using these guys again.
What a great experience. I needed to replace two garage doors and discovered Houstonians had good things to say about Ohana. Mark, the owner, came by and showed me options. After the doors arrived, Mark and Justin hauled away the old doors and did a thoroughly professional installation. The new doors operate perfectly and look fantastic. The office communication from Maureen is five-star. I love supporting local businesses, and these folks are a pleasure to work with.
I couldn't be more impressed with the service from Ohana Garage Door Repair of Katy! From start to finish, their professionalism and expertise were evident. They arrived on time, quickly diagnosed the issue, and had my garage door back in perfect working order in no time. The technician was knowledgeable, friendly, and took the time to explain everything clearly. Highly recommend!
Justin was great — super friendly and happy to answer my questions and share knowledge and tips. He replaced the broken spring and got my garage door working again! He also gave me information on options for when I replace the opener and what to look for. Highly recommend Ohana Garage Doors!
Very pleasant experience. Maureen was very detailed in getting the information and setting the appointment. Justin was great at working with both us and our tenants. Price was fair, and Justin was very friendly and thorough with great communication. Thanks again folks!
Mark was prompt, courteous, and did a nice job of explaining the options for fixing my garage door and replacing my opener. They got my new opener and door hardware installed quickly and did a great job. Ohana did the work for a very reasonable price. Highly recommend.
Our experience with Ohana has been great. Mark, our technician, was top notch and not only made a minor repair but double checked everything else associated with the opener and ended up bracing it because it was vibrating a bit. Ohana stands behind their work and will revisit your garage to ensure everything is to your satisfaction. We also love supporting local businesses! Thank you, Ohana.
Justin was super helpful with the whole process. Very professional and friendly guy. I am extremely pleased with his work. He answered any questions before and after the install. I also met the owner Mark who answered my additional questions. Great honest company with great pricing. Highly recommended.
Excellent experience working with this company from the first phone call through the interaction with the technician. The technician diagnosed and repaired our garage door quickly and even offered to spray a wasp nest he saw in the garage. Easy and straightforward to work with. Highly recommend.
Now I know why they have 5 stars! The appointment scheduling was smooth. This company was so professional, from sending a text well before the tech arrives to giving you the approximate time of arrival and actual location of the tech. Mark was our tech and did an outstanding job explaining our options and identifying future problems. The repair was quick and great.
I found this company on Google. Very friendly and professional phone service when I called. When the technician came out, he was friendly, kind, professional, knowledgeable and explained exactly what the problem was. It's nice that a picture of the technician was sent to me before the service, as well as the time. Very trustworthy company! Good prices too. I will definitely use this company again.
I had Mark come to work on my garage doors. I loved that I received a photo and intro from him before arrival! He was wonderful! He asked all the right questions, thoroughly inspected the mechanics on each door, tuned them up and brought them back to working order. He could have tried to sell me pricey springs but instead told me what he'd do if it was his home. Best experience with a repair company I have ever had!
When I tell you the professionalism is on point… WOW! We had the privilege of having the owner come to our home to install a garage door. Everything was seamless, from the initial call and scheduling to the estimate to the installation. Very knowledgeable and informative. They went above and beyond — one of the owners even stopped by after the estimate to show us a swatch of how a certain color would match our brick! No deceptive selling practices. After the installation they sent us Tiff's Treats! Love this company and proud to say they are local.
I'm extremely happy with the service provided by the technician who came to my home today. I needed to replace my garage door opener and he took the time to explain the different options as well as the advantages of each one. He patiently answered all my questions and did a fantastic job with the installation. I highly recommend Ohana to anyone looking for garage door repair or replacement!
Ohana Garage Door Repair of Katy are top notch garage door professionals. I shopped around for garage repair and I'm quite pleased we decided to go with Ohana. They replaced my garage. They did a thorough job, took their time in this Houston heat, and stayed until we got the garage door running and working. Highly recommend and I'll be using them again if need be!
After Beryl barreled through our garage door, I immediately started calling around to get someone to replace it. Ohana's customer service was the absolute best. Beyond happy with the process and final product from start to finish. Highly recommend.
Mark G. was awesome. He was prompt, courteous, and thoroughly explained the issue. He represented Ohana well and if I ever have issues with my garage door or opener, I know who to call from now on.
Justin called to see if he could come a little earlier than expected to install the garage door opener! Very polite young man, didn't mind me watching and asking questions. Made sure he covered everything I wanted done and picked up the area when finished. Great professionalism and attention to detail — good conversation was a bonus! Would definitely recommend Ohana Garage Door Repair!
Ohana garage door was excellent. They were knowledgeable on the phone and sent a technician the same day. The technician was quick, knew his stuff, and very polite. I would highly recommend this company.
These folks are awesome! Everyone I dealt with was very friendly, knowledgeable and professional. Booking my appointment was extremely easy. I received prompt and regular notifications right up until the technician arrived — right on time. Richard was courteous, very knowledgeable, and professional in how he assessed my problem and came up with a solution that worked for me. I'm extremely pleased with Richard's work and my overall experience. I highly recommend them.