CLIENT REVIEWS

Ohana Garage Door Repair of Katy

19308 Morton Road #102, Katy

5.0 420 reviews

• Patrick Igbokwe ★★★★★ a week ago
  The technician- Mr Joey was very professional and courteous. He was prompt and the repairs quick. Though the garage door repair cost was more than our budget. I wish we got about 15% discount off the cost. However it was a very good service. I will recommend Ohana Garage door Repair, Katy
• Mark Danford ★★★★★ 2 weeks ago
  Ohana Garage Doors have been absolutely fantastic. Good communication and great service. The email updates on the status of the order and the text messages about the technician’s arrival time were much appreciated. The installation was quick, professional and high quality. I could not recommend them enough.
• Mike Garcia ★★★★★ 2 months ago
  Ohana made my process to repair my garage door extremely easy. They had a technician at my house within an hour or my initial call. Joey came out and was extremely friendly and professional and repaired my garage door quickly. Gave me a full rundown of the repairs that were going to take place. I highly recommend them!!
• Veronica Salinas ★★★★★ 3 months ago
  I made the call and was told my appt was anytime between 12-2pm. Technician called to ask if he could come sooner since his previous job was completed..of course! Who doesn't want a job done sooner than later. 2 techs showed up and assessed the job. They gave clear and concise recommendations with 3 options to choose from. I did think the price … More was high but not sure because I have nothing to compare it to and wasn't willing to lose the $49 service fee at the moment. The techs were great!!
• sylvia sosa ★★★★★ 3 months ago
  One of the best experiences I’ve had with a company from beginning to end! From booking the appointment to the service call with Joey Hall. Everyone has been so nice, proficient and super helpful. Joey was amazing! Very professional, thorough and super nice! I would recommend everyone to Ohana!
• Martha Poole ★★★★★ 3 months ago
  I can't believe how great this company is. We called at 730am and had an appointment between 10am-12pm. Joey was here by 930!! Joey is so nice, honest, professional and efficient! He had our ancient garage door opener repaired and working better than it ever has in minutes. I truly appreciate this wonderful service and there's no other company … More I'll call when I need a new one installed!!!!! Thanks again Joey and Ohana😍
• Nervy Faria ★★★★★ 3 months ago
  Great Service and excellent experience , scheduling an appointment was easy and quick , the technician (Dustin Green) was on time, he was very professional and very specific identifying the problem and providing a solution. Even though he didn’t have the new motor available in his truck, he went to the shop and came back in a very short time. I really … More appreciate what he did to solve the problem the same day. He provided me with some good tips and recommendations for garage door maintenance. Thank you Ohana and Dustin , you did great job. My garage door is working now as a new .
• Christopher Tower ★★★★★ 4 months ago
  Dustin and Joey did a fabulous job replacing my garage door today. I went with an upgraded insulated door and could not be happier. They showed up on time, were very polite and ensured everything was perfect before completing the job, which only took them about 2 hours. Thank you Ohana Garage Doors!!
• Jared Engler ★★★★★ 4 months ago
  Phenomenal experience with Ohana. We had a loud, sagging door and called in for service. Receptionist was very nice and got us a technician same day. Our technician, Dustin G., was knowledgeable, honest and explained everything thoroughly. The garage door seems brand new now and is extremely quite. Pricing was competitive. Highly recommend.
• Lawrence Medrano ★★★★★ 4 months ago
  I was extremely pleased with the overall experience from the everyone I had contact with at Ohana ... from the first call in to set up my appointment to the very helpful two gentlemen that arrived to offer a replacement unit for mine garage door opener. They were very knowledgeable of the equipment, quick and thorough with their work, and didn't … More leave until I had a complete understanding of all the features of my new unit. Would highly recommend them to anyone in need of service ....
• Gregory Gordon ★★★★★ 4 months ago
  My experience with Ohana has been nothing but first class. I called early evening yesterday and they promptly came out 8 am this morning. The technician Joey was very professional with a high level of technical competence. Price was very good compared to other local competitors. They will be my company of choice for any other garage door requirements. … More Big thanks to the Ohana team.
• Michelle Cruz ★★★★★ 5 months ago
  The whole experience has been so pleasant. I called this morning to schedule a technician and spoke to Mark, very funny and so nice. Was scheduled an appt between 2-4pm today. Joey showed up early with a smile and ready to tackle our issue. Before any repairs are done you’re told an estimate so you’re not surprised once the work is done. Garage door … More was repaired and left with instructions on how to maintain it and offered an estimate for future door replacement as ours is quite old. The price was right on target of what we had planned to pay. Extremely pleased with the efficiency, friendliness, price and customer service of Ohana. Will definitely be using them in the future and recommending them to our friends and neighbors. Highly recommend them for all your garage door needs.
• Kathy Smith ★★★★★ 5 months ago
  I am very happy with our service from Ohana. We have been having trouble with our garage door for some time. I was able to schedule a same day appointment. The tech was friendly and knowledgeable. The repair was quick and now the door works perfectly.
• Daniel Daniels ★★★★★ 5 months ago
  Unquestionably a 5 star service. Reasonable pricing, prompt service, knowledgeable, professional, and friendly technicians and staff. Joey was phenomenal and answered all our questions.
• Christopher Mercer ★★★★★ 6 months ago
  Amazing technicians! Very knowledgeable and friendly. Arrived on time as noted on the message I received prior to the service time. Offered to answer any questions and explained what I did wrong when programming my opener. Highly recommended!!!
• Mary Nava ★★★★★ 6 months ago
  Ohana has a very professional staff. From Maureen who booked us our appointment. To Dustin who came out explaining every option we had. And installation of our new garage opener. All in the same visit.They're great company!!!
• Norma Kingery ★★★★★ 7 months ago
  Great service! They were able to estimate and complete the work all in one trip!! I highly recommend them. Our tech was Joseph and he was outstanding! Super nice and professional. 10 stars!!
• Joshua Simmons ★★★★★ 7 months ago
  Joseph came out to my house and was able to get the garage door working in wonderful shape. Everything works great. Very professional and courtesy would definitely recommend!
• Maya StClair ★★★★★ 6 months ago
  Great service! The garage door opener in our new home was in poor condition, but luckily I found Ohana Garage Door Repair. Scheduling an appointment was simple and easy. Maureen was super friendly and was able to have a technician come out the same day. Our technician Joseph was prompt, helpful and extremely knowledgeable. He performed a thorough inspection … More of the whole system and went over my options with me. We ended up getting a new system, and he installed it in just a couple of hours. Overall, my experience with Ohana was nothing short of excellent, thank you again for making the whole process so quick, simple and easy!
• Pedell Fuller ★★★★★ 7 months ago
  Very professional, fast and thorough. And he took them time to explain the process, which was greatly appreciated bc I like to ask a million questions. And he answered them all. Thanks Joseph!
• Jeffery Davidson ★★★★★ 7 months ago
  I backed into my garage door early Thursday morning. I called at 8:10 am. Although they had a full day with other clients, they managed to get my door fixed the same day. Outstanding service; nice field team. Very happy to recommend them
• Melissa McLane ★★★★★ 7 months ago
  Arrived on time and repairs were done efficiently and affordably. Nice guys, respectful and knowledgeable. Gave me the different options from least expensive to most and were not pushy salesmen whatsoever. Definitely will use them for any future repairs needed.
• James Bricker ★★★★★ 8 months ago
  This was a great, no-nonsense service!
  Our garage was ready for some new parts and Dustin and his assumed trainee (forgot his name) were really great, knowledgeable, quick and made sure the whole process was painless. They gave us a list of options to replace most of the hardware and also provided tips for preventative maintenance in the future. I’d … More highly recommend this company for your garage needs. Super professional, tech-forward, communicative and just an all around solid company!
• Delaine bingham ★★★★★ 9 months ago
  Great Company! I called and they came that same day! Dustin was excellent. Explained everything that I needed and did the job quickly. He also went over how to work everything. I am a very happy and satisfied customer. I highly recommend!
• Britiany Adams ★★★★★ 9 months ago
  The employees at Ohana Garage Doors are extremely knowledgeable and great at what they do! They were able to meet my scheduling needs and have a service person at my house within 24hrs of making the call. Dustin arrived promptly and was able to help me not only understand the problem but also choose an option that made sense for me. I’d recommend there … More services to anyone with garage door problems.
• martha lohan ★★★★★ 9 months ago
  I thought that my door just needed an adjustment, but a part snapped off while Dustin was here. My opener was 15 y.o. so it was time for a new one. He installed it quickly and were ready to go. Thanks!
  Dustin was very nice and very professional. I highly recommend him.
• TL ★★★★★ 10 months ago
  One of the best experiences I’ve had from calling to schedule to having the technician come out to repair. Dustin (technician) was informative, transparent, and honest when I asked my questions. I’m very satisfied with the work! When I called to schedule it was professional and when an earlier appointment opened up, Maureen called to offer the earlier … More time slot. If you’re looking to get your garaged repaired, call Ohana. You’ll be treated like family.
• Brenda Odell ★★★★★ 10 months ago
  Truly came to my rescue with a new garage door opener at the new house I'm moving into. Maureen and Mark were wonderful and responsive. My Installer, Dustin was proficient and friendly. I feel very lucky to have found Ohana Garage Door!