CLIENT REVIEWS

Ohana Garage Door Repair of Katy

19308 Morton Road #102, Katy

4.9 364 reviews

• Christopher Tower ★★★★★ a week ago
  Dustin and Joey did a fabulous job replacing my garage door today. I went with an upgraded insulated door and could not be happier. They showed up on time, were very polite and ensured everything was perfect before completing the job, which only took them about 2 hours. Thank you Ohana Garage Doors!!
• Jared Engler ★★★★★ 2 weeks ago
  Phenomenal experience with Ohana. We had a loud, sagging door and called in for service. Receptionist was very nice and got us a technician same day. Our technician, Dustin G., was knowledgeable, honest and explained everything thoroughly. The garage door seems brand new now and is extremely quite. Pricing was competitive. Highly recommend.
• Lawrence Medrano ★★★★★ a month ago
  I was extremely pleased with the overall experience from the everyone I had contact with at Ohana ... from the first call in to set up my appointment to the very helpful two gentlemen that arrived to offer a replacement unit for mine garage door opener. They were very knowledgeable of the equipment, quick and thorough with their work, and didn't … More leave until I had a complete understanding of all the features of my new unit. Would highly recommend them to anyone in need of service ....
• Gregory Gordon ★★★★★ a month ago
  My experience with Ohana has been nothing but first class. I called early evening yesterday and they promptly came out 8 am this morning. The technician Joey was very professional with a high level of technical competence. Price was very good compared to other local competitors. They will be my company of choice for any other garage door requirements. … More Big thanks to the Ohana team.
• Michelle Cruz ★★★★★ a month ago
  The whole experience has been so pleasant. I called this morning to schedule a technician and spoke to Mark, very funny and so nice. Was scheduled an appt between 2-4pm today. Joey showed up early with a smile and ready to tackle our issue. Before any repairs are done you’re told an estimate so you’re not surprised once the work is done. Garage door … More was repaired and left with instructions on how to maintain it and offered an estimate for future door replacement as ours is quite old. The price was right on target of what we had planned to pay. Extremely pleased with the efficiency, friendliness, price and customer service of Ohana. Will definitely be using them in the future and recommending them to our friends and neighbors. Highly recommend them for all your garage door needs.
• Kathy Smith ★★★★★ a month ago
  I am very happy with our service from Ohana. We have been having trouble with our garage door for some time. I was able to schedule a same day appointment. The tech was friendly and knowledgeable. The repair was quick and now the door works perfectly.
• Daniel Daniels ★★★★★ 2 months ago
  Unquestionably a 5 star service. Reasonable pricing, prompt service, knowledgeable, professional, and friendly technicians and staff. Joey was phenomenal and answered all our questions.
• Christopher Mercer ★★★★★ 2 months ago
  Amazing technicians! Very knowledgeable and friendly. Arrived on time as noted on the message I received prior to the service time. Offered to answer any questions and explained what I did wrong when programming my opener. Highly recommended!!!
• Mary Nava ★★★★★ 2 months ago
  Ohana has a very professional staff. From Maureen who booked us our appointment. To Dustin who came out explaining every option we had. And installation of our new garage opener. All in the same visit.They're great company!!!
• Norma Kingery ★★★★★ 3 months ago
  Great service! They were able to estimate and complete the work all in one trip!! I highly recommend them. Our tech was Joseph and he was outstanding! Super nice and professional. 10 stars!!
• Joshua Simmons ★★★★★ 3 months ago
  Joseph came out to my house and was able to get the garage door working in wonderful shape. Everything works great. Very professional and courtesy would definitely recommend!
• Maya StClair ★★★★★ 3 months ago
  Great service! The garage door opener in our new home was in poor condition, but luckily I found Ohana Garage Door Repair. Scheduling an appointment was simple and easy. Maureen was super friendly and was able to have a technician come out the same day. Our technician Joseph was prompt, helpful and extremely knowledgeable. He performed a thorough inspection … More of the whole system and went over my options with me. We ended up getting a new system, and he installed it in just a couple of hours. Overall, my experience with Ohana was nothing short of excellent, thank you again for making the whole process so quick, simple and easy!
• Pedell Fuller ★★★★★ 4 months ago
  Very professional, fast and thorough. And he took them time to explain the process, which was greatly appreciated bc I like to ask a million questions. And he answered them all. Thanks Joseph!
• Jeffery Davidson ★★★★★ 4 months ago
  I backed into my garage door early Thursday morning. I called at 8:10 am. Although they had a full day with other clients, they managed to get my door fixed the same day. Outstanding service; nice field team. Very happy to recommend them
• Melissa McLane ★★★★★ 4 months ago
  Arrived on time and repairs were done efficiently and affordably. Nice guys, respectful and knowledgeable. Gave me the different options from least expensive to most and were not pushy salesmen whatsoever. Definitely will use them for any future repairs needed.
• James Bricker ★★★★★ 5 months ago
  This was a great, no-nonsense service!
  Our garage was ready for some new parts and Dustin and his assumed trainee (forgot his name) were really great, knowledgeable, quick and made sure the whole process was painless. They gave us a list of options to replace most of the hardware and also provided tips for preventative maintenance in the future. I’d … More highly recommend this company for your garage needs. Super professional, tech-forward, communicative and just an all around solid company!
• Delaine bingham ★★★★★ 6 months ago
  Great Company! I called and they came that same day! Dustin was excellent. Explained everything that I needed and did the job quickly. He also went over how to work everything. I am a very happy and satisfied customer. I highly recommend!
• Britiany Adams ★★★★★ 6 months ago
  The employees at Ohana Garage Doors are extremely knowledgeable and great at what they do! They were able to meet my scheduling needs and have a service person at my house within 24hrs of making the call. Dustin arrived promptly and was able to help me not only understand the problem but also choose an option that made sense for me. I’d recommend there … More services to anyone with garage door problems.
• martha lohan ★★★★★ 6 months ago
  I thought that my door just needed an adjustment, but a part snapped off while Dustin was here. My opener was 15 y.o. so it was time for a new one. He installed it quickly and were ready to go. Thanks!
  Dustin was very nice and very professional. I highly recommend him.
• TL ★★★★★ 6 months ago
  One of the best experiences I’ve had from calling to schedule to having the technician come out to repair. Dustin (technician) was informative, transparent, and honest when I asked my questions. I’m very satisfied with the work! When I called to schedule it was professional and when an earlier appointment opened up, Maureen called to offer the earlier … More time slot. If you’re looking to get your garaged repaired, call Ohana. You’ll be treated like family.
• Brenda Odell ★★★★★ 6 months ago
  Truly came to my rescue with a new garage door opener at the new house I'm moving into. Maureen and Mark were wonderful and responsive. My Installer, Dustin was proficient and friendly. I feel very lucky to have found Ohana Garage Door!