Reviews
CLIENT REVIEWS
Ohana Garage Door is a leading garage door company serving Katy, TX, and nearby areas. We take pride in the trust that our clients have placed in us, which is why we consistently deliver the solutions they need no matter what. No wonder, we have been receiving nothing but positive reviews from them.
Don’t just take our word for it; the next time you consider any of our garage door services, be sure to check out the reviews
Ohana Garage Door Repair of Katy
3115 North Fry Road #414, Katy
- Very happy with the service provided. Mark Guzman was very thorough with his explanations upfront. He suggested the necessary tweaks to the springs and did a quick servicing. He answered all my questions patiently throughout the process.
- Joey was great!! He tuned up our garage door, replaced the rollers and lubricated it. He explained everything as he was doing it and it was a very reasonable price. Our door is quieter now than it’s ever been.
- Joey with Ohana Garage Doors was AMAZING! So cordial, professional, knowledgeable, and patient. His service far exceeded my expectations. I couldn't be more satisfied with my new garage door opener. Thank you so much. I highly recommend this company. I'd give 6 stars if I could.
- I engaged Ohana to fix my garage door. The technician Joe was extremely knowledgeable and professional in his conduct. Explained what was wrong and what needed to be fixed, including making recommendations for the long term. He patiently answered all my questions. Though i payed a little more than I was expecting (it was because of the model of my original … More garage spring) the overall cost was reasonable for the work done. I will certainly recommend Ohana to anyone requiring their garage door to be looked at.
- When I called Ohana Garage Door to schedule my appointment (which was on a Saturday) everyone was super friendly and professional. The specialist, Joey Hall, arrived on time and replaced my garage door opener and reprogrammed both my car openers door opener and outside keypad all within 2/3 hours. Joey also lubricated and rebalanced the garage door … More at no additional cost. My door is so smooth! look forward to continue working with Ohana Garage Doors and their wonderful. staff for any garage door needs and maintenance. Thank you.
- Joey came out with a great attitude and ready to fix our issue. All parts and equipment was on truck and able to fix while I was handling my work day from the house. Definitely will use again!!
- For me to be a loyal customer I expect honesty in what really needs to be done, quality work, someone who will explain in a polite manner what is required, and done in a timely manner. First time using Ohana Garage Door. Joey met all my expectations. Will definitely call again for maintenance and if ever need repairs.
- The team at Ohana is wonderful to work with. They explained everything to me, delivered on time, cleaned up the work area before they left, and did an excellent job on installation. They also caught an error that I made on the color choice prior to order. Very grateful for that! I highly recommend this company for your garage door needs. C Burns
- Ohana garage door repairs was a extremely courteous, and professional business from the receptionist, to the installer. The installation performed by joey was on time, and extremely helpful in answering all questions and explaining all details, and dealings with Joey was a very pleasant experience.I would highly recommend Ohana garage doors with 5 stars … More for service and friendliness. Thank you for the pleasant experience.
- I highly recommend Ohana for any garage door service. One of my garage doors was damaged and needed to be replaced. I called a few companies. Some never showed and some just told me to send pictures. Mark showed up in person and discussed exactly what needed to be done. I decided to do a significant upgrade to both garage doors since they are a prominent … More feature on the house. With an eye for design, Maureen helped me pick out the perfect garage doors. The new doors were installed to precision and I am thrilled. Also, I'm glad to know I now have a garage door company that I can trust should I need them in the future. Again, highly recommend. Oh, and the doors are so quiet. You would not believe the difference if you have older doors.
- Joey was fast and friendly and fixed all my issues, I had several with two doors, but he had all supplies ready to go, I'm good to go now under 2 hours for both doors. I just read your text to me after you left! I just now saw you served. Thank you for your service Joey.
- Service was scheduled quickly. Joey H. was TERRIFIC! He went above and beyond to help me out with my schedule, and took time and care with new opener install and tightening the springs on existing garage doors.
- This is the second time I have used Ohana Garage Door Repair of Katy. Earlier this year they replaced the garage door opener in my Cinco Ranch area home and did such an excellent job I knew who to call to fix the garage door at my son's Mission Bend home. Joey the technician was prompt, courteous, knowlegable and had the door properly working in … More record time. Reasonably priced and great service.
- I really appreciate the response whenever I call Ohana. I made an appointment yesterday and this morning I received the call someone was on the way. I had my service performed by Joey Hall. He was very thorough in reviewing the operation of my door and diagnosing the issues. I appreciate having the explanation of the problem and understanding what … More to be aware of in the future. The work was done in a timely manner, all issues addressed, and Joey made sure all my questions were answered.
- Joey did an excellent job on our garage motor! The motor went out and he was very quick with the replacement. He was both friendly and patient. Dustin had fixed our door 6 months ago. Because of how smooth that went, we decided to use this company again. Thank you!
- Ohana Garage Door company provided excellent service/repair/replacement of the opener unit and arrived well ahead of the scheduled time. The technician, Joey, ran tests and came up with the best plan for my needs and installed the new unit very efficiently while politely answering any questions I had. Great experience overall, would definitely recommend … More and use Ohana in the future.
- We were impressed when we met Mark at a recent home show & called a week later and spoke with Maureen to set an appointment.
This is our first garage door opener (other than hubby). I did a little research about openers and Mark was very helpful answering my questions at the show & so was Maureen when I called.
Joey came out today to … More look at our garage and show us what was was available.
Joey was great! He answered our questions and explained everything with patience and no pressure.
I chose a system and he had it done with no problems.
I'm confident in the installation - Joey knows what he's doing for sure & took his time answering our questions and making sure we are happy.
Definitely recommend Ohana. If we ever need replacement doors, or repairs Ohana is who we will call. - I had a great experience from phone call until Joey arrived at my house. Their estimate time was down to the minute once he was enroute. Joey conducted an inspection and gave me several recommendations. Once agreed upon worked started immediately. Joey was professional and super polite. I wish I could give more than 5 stars. If you need garage door … More repair or services, this is your company. Ask for Joey and you won’t be disappointed
- I am so glad to have found Ohana Garage Doors, from the moment I called to schedule my appointment everyone was super friendly and professional. I love to support local small business that have a passion to help homeowners. The specialist Dakota and Mark arrived on time with a smile ready to give my garage door a much needed upgrade! I will no longer … More be waking up my neighbors! My door is so smooth! look forward to continue working with Ohana Garage Doors and their wonderful. staff for any garage door needs and maintenance. Thank you.
- Technician was very Professional answered all my questions and recommended what he thought I would need to fix my garage door. Did his job very fast and clean. I would recommend Ohana Garage Door Repair. Very satisfied…….A+
- I don't think that there is a quality more important than honesty when you need help, and Mark and his team are not just the best at what they do but exceptional people to work with. When my garage door started malfunctioning, I couldn't pinpoint what exactly was the problem and was afraid of being hit with an expensive repair.
Mark arrived … More on time, even on short notice, and quickly found the issue -which was just an inexpensive fix. Mark focus always was on a helping us and put us first besides answering all and any questions I had. He even recommended a better lubricant for the doors than the one I was using -and he educated me on what was the difference and where to get it! And he did it all with a smile. It's great to have folks like this in Katy.
If I ever need a new garage door or to replace anything on my garage doors, I won't think twice on calling these guys. Thanks so much, Mark and team. - Went with Ohana as Joey came out to do the quote & he was prompt, strait forward and informative. I didnt feel the need to get other quotes as i was looking for quality service. Joey came back to install with Dustin today, and they were quick friendly and effective. Not only did they install but broke down how to use and disengage my new opener … More and all its bells and whistles! Will stick with this company as appears they stand behind their work and respond asap.
- Neighbors in my subdivision recommended them and they did not disappoint! Easy to book and came early within the the given time window. They were very professional and explained every detail about the job that they were going to do. Came into do one repair and ended up also repairing my springs and they completed job effectively and efficiently. Highly … More recommended this company. I will definitely use them again in the future for any replacement or service.
- The technician- Mr Joey was very professional and courteous. He was prompt and the repairs quick. Though the garage door repair cost was more than our budget. I wish we got about 15% discount off the cost. However it was a very good service. I will recommend Ohana Garage door Repair, Katy
- Ohana Garage Doors have been absolutely fantastic. Good communication and great service. The email updates on the status of the order and the text messages about the technician’s arrival time were much appreciated. The installation was quick, professional and high quality. I could not recommend them enough.
- Ohana made my process to repair my garage door extremely easy. They had a technician at my house within an hour or my initial call. Joey came out and was extremely friendly and professional and repaired my garage door quickly. Gave me a full rundown of the repairs that were going to take place. I highly recommend them!!
- I made the call and was told my appt was anytime between 12-2pm. Technician called to ask if he could come sooner since his previous job was completed..of course! Who doesn't want a job done sooner than later. 2 techs showed up and assessed the job. They gave clear and concise recommendations with 3 options to choose from. I did think the price … More was high but not sure because I have nothing to compare it to and wasn't willing to lose the $49 service fee at the moment. The techs were great!!
- One of the best experiences I’ve had with a company from beginning to end! From booking the appointment to the service call with Joey Hall. Everyone has been so nice, proficient and super helpful. Joey was amazing! Very professional, thorough and super nice! I would recommend everyone to Ohana!
- I can't believe how great this company is. We called at 730am and had an appointment between 10am-12pm. Joey was here by 930!! Joey is so nice, honest, professional and efficient! He had our ancient garage door opener repaired and working better than it ever has in minutes. I truly appreciate this wonderful service and there's no other company … More I'll call when I need a new one installed!!!!! Thanks again Joey and Ohana😍
- Great Service and excellent experience , scheduling an appointment was easy and quick , the technician (Dustin Green) was on time, he was very professional and very specific identifying the problem and providing a solution. Even though he didn’t have the new motor available in his truck, he went to the shop and came back in a very short time. I really … More appreciate what he did to solve the problem the same day. He provided me with some good tips and recommendations for garage door maintenance. Thank you Ohana and Dustin , you did great job. My garage door is working now as a new .
- Dustin and Joey did a fabulous job replacing my garage door today. I went with an upgraded insulated door and could not be happier. They showed up on time, were very polite and ensured everything was perfect before completing the job, which only took them about 2 hours. Thank you Ohana Garage Doors!!
- Phenomenal experience with Ohana. We had a loud, sagging door and called in for service. Receptionist was very nice and got us a technician same day. Our technician, Dustin G., was knowledgeable, honest and explained everything thoroughly. The garage door seems brand new now and is extremely quite. Pricing was competitive. Highly recommend.
- I was extremely pleased with the overall experience from the everyone I had contact with at Ohana ... from the first call in to set up my appointment to the very helpful two gentlemen that arrived to offer a replacement unit for mine garage door opener. They were very knowledgeable of the equipment, quick and thorough with their work, and didn't … More leave until I had a complete understanding of all the features of my new unit. Would highly recommend them to anyone in need of service ....
- My experience with Ohana has been nothing but first class. I called early evening yesterday and they promptly came out 8 am this morning. The technician Joey was very professional with a high level of technical competence. Price was very good compared to other local competitors. They will be my company of choice for any other garage door requirements. … More Big thanks to the Ohana team.
- The whole experience has been so pleasant. I called this morning to schedule a technician and spoke to Mark, very funny and so nice. Was scheduled an appt between 2-4pm today. Joey showed up early with a smile and ready to tackle our issue. Before any repairs are done you’re told an estimate so you’re not surprised once the work is done. Garage door … More was repaired and left with instructions on how to maintain it and offered an estimate for future door replacement as ours is quite old. The price was right on target of what we had planned to pay. Extremely pleased with the efficiency, friendliness, price and customer service of Ohana. Will definitely be using them in the future and recommending them to our friends and neighbors. Highly recommend them for all your garage door needs.
- I am very happy with our service from Ohana. We have been having trouble with our garage door for some time. I was able to schedule a same day appointment. The tech was friendly and knowledgeable. The repair was quick and now the door works perfectly.
- Unquestionably a 5 star service. Reasonable pricing, prompt service, knowledgeable, professional, and friendly technicians and staff. Joey was phenomenal and answered all our questions.
- Amazing technicians! Very knowledgeable and friendly. Arrived on time as noted on the message I received prior to the service time. Offered to answer any questions and explained what I did wrong when programming my opener. Highly recommended!!!
- Ohana has a very professional staff. From Maureen who booked us our appointment. To Dustin who came out explaining every option we had. And installation of our new garage opener. All in the same visit.They're great company!!!
- Great service! They were able to estimate and complete the work all in one trip!! I highly recommend them. Our tech was Joseph and he was outstanding! Super nice and professional. 10 stars!!
- Joseph came out to my house and was able to get the garage door working in wonderful shape. Everything works great. Very professional and courtesy would definitely recommend!
- Great service! The garage door opener in our new home was in poor condition, but luckily I found Ohana Garage Door Repair. Scheduling an appointment was simple and easy. Maureen was super friendly and was able to have a technician come out the same day. Our technician Joseph was prompt, helpful and extremely knowledgeable. He performed a thorough inspection … More of the whole system and went over my options with me. We ended up getting a new system, and he installed it in just a couple of hours. Overall, my experience with Ohana was nothing short of excellent, thank you again for making the whole process so quick, simple and easy!
- Very professional, fast and thorough. And he took them time to explain the process, which was greatly appreciated bc I like to ask a million questions. And he answered them all. Thanks Joseph!
- I backed into my garage door early Thursday morning. I called at 8:10 am. Although they had a full day with other clients, they managed to get my door fixed the same day. Outstanding service; nice field team. Very happy to recommend them
- Arrived on time and repairs were done efficiently and affordably. Nice guys, respectful and knowledgeable. Gave me the different options from least expensive to most and were not pushy salesmen whatsoever. Definitely will use them for any future repairs needed.
- This was a great, no-nonsense service!
Our garage was ready for some new parts and Dustin and his assumed trainee (forgot his name) were really great, knowledgeable, quick and made sure the whole process was painless. They gave us a list of options to replace most of the hardware and also provided tips for preventative maintenance in the future. I’d … More highly recommend this company for your garage needs. Super professional, tech-forward, communicative and just an all around solid company! - Great Company! I called and they came that same day! Dustin was excellent. Explained everything that I needed and did the job quickly. He also went over how to work everything. I am a very happy and satisfied customer. I highly recommend!
- The employees at Ohana Garage Doors are extremely knowledgeable and great at what they do! They were able to meet my scheduling needs and have a service person at my house within 24hrs of making the call. Dustin arrived promptly and was able to help me not only understand the problem but also choose an option that made sense for me. I’d recommend there … More services to anyone with garage door problems.
- I thought that my door just needed an adjustment, but a part snapped off while Dustin was here. My opener was 15 y.o. so it was time for a new one. He installed it quickly and were ready to go. Thanks!
Dustin was very nice and very professional. I highly recommend him. - One of the best experiences I’ve had from calling to schedule to having the technician come out to repair. Dustin (technician) was informative, transparent, and honest when I asked my questions. I’m very satisfied with the work! When I called to schedule it was professional and when an earlier appointment opened up, Maureen called to offer the earlier … More time slot. If you’re looking to get your garaged repaired, call Ohana. You’ll be treated like family.
- Truly came to my rescue with a new garage door opener at the new house I'm moving into. Maureen and Mark were wonderful and responsive. My Installer, Dustin was proficient and friendly. I feel very lucky to have found Ohana Garage Door!
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