garage door repair service

Everything to Consider When Choosing a Garage Door Repair Service

For most homeowners, one of the best things about owning a house is the garage that comes with it. Garages are unique in that they can serve a multitude of functions. 

For some people, a garage is simply a place to store their car overnight while they’re home. It protects their vehicle from wind, debris, hail, snow, and ice. Other people choose to use their garage for workout areas, art studios, shops, and more.

Regardless of what you use your garage for, you need a garage door that functions properly. Otherwise, you need to hire a garage door repair service to remediate the issue. 

A broken garage door can make it difficult (if not impossible) to use your garage as intended. But how do you find the best garage door repair company?

We can provide some guidance. Keep reading for a quick, but thorough guide on everything to consider when choosing a garage door repair service. 

Ask for Recommendations From Other Homeowners in the Area

First, talk to the people who would know best about garage door repair services – other homeowners. This could include your neighbors, friends, and family members who live in the area. You can also talk to co-workers. 

These people can provide important insight into the local garage door repair companies. However, you can also use social media to expand your field of reference. For example, learn how to ask for recommendations on Facebook to get in front of a larger audience. 

Search for Online Customer Reviews

Aside from your personal contacts, it’s important to know what other homeowners have to say about the garage door repair services you’re thinking about hiring. We recommend looking online for customer reviews and testimonials. 

This is an excellent way of identifying a business’s credibility and reputation in the community. Look for an overwhelming amount of positive reviews. Additionally, keep a wary eye out for any repeating or common complaints that will serve as red flags. 

At Ohana Garage Doors, we are proud to showcase a 5-star rating with over 280 reviews. Nothing makes us happier than knowing that our clients appreciate the quality of our services. 

Consider Garage Door Repair Experience and Expertise

While it can be important to support new business owners, experience should never be overlooked. When it comes to ensuring the quality of your home, you want to hire a garage door repair service that has proven experience and expertise in the industry. At Ohana Garage Doors, we bring “the Ohana Experience” to the garage door industry, and our hundreds of reviews tell all about it. We proudly offer high-quality products, friendly and knowledgeable technicians, and efficient services. We also have a wide array of local business partners we work with to provide our customers with affordable, accessible home services across the board. 

Our garage door experience allows us to solve even the most complex garage door issues. If you put your faith in us, you won’t be disappointed. 

 

Ask About Their Business License, Credentials, and Insurance Coverage

A company that specializes in fixing garage doors should be properly qualified and insured before offering garage door repair services to people in the community. Ohana Garage Doors is a registered business with both the county and the state. We also have an A+ rating through the Better Business Bureau. Whoever you hire should be a legitimate business.

The company you hire should also carry a form of professional liability insurance. If they’re going to be completing projects on your property, they must take steps to ensure your financial interests are accounted for. Liability insurance will cover any accidental damages caused by the contractor while installing or repairing your garage door. 

Consider Their Availability and Accessibility

Next, a garage door repair service needs to make your happiness and convenience a top priority. This means adjusting their schedule as much as possible to meet your timelines. 

If you have a malfunctioning garage door, you might not be able to get your car in and out of the garage. If your garage door won’t close, your valuable possessions may be at risk. In other words, the sooner the garage door specialist can repair your garage door, the better. 

Furthermore, the garage door company you hire should be accessible based on your location. Ohana Garage Doors serves the nice people in Katy, Brookshire, Fulshear, Richmond, Cypress, Energy Corridor, Memorial Area, and Cinco Ranch.

 

Do They Provide Customers With Warranties or Guarantees?

A customer service provider or product retailer is only as good as the promises they make and fulfill to their customers. When you work with a garage door repair service, find out if they offer a customer satisfaction guarantee. What promise do they make to their customers to ensure they have the best possible experience?

Additionally, the company should provide product warranties for new garage doors and other materials. The products available to you should be in perfect condition. You shouldn’t have to pay for any defects or damages, or used products that are passed off as new.

Make sure these types of warranties and guarantees are included in the service contract. An unwritten promise to the customer doesn’t hold much water. 

Find Out What They Charge for Their Parts and Services

Finally, let’s talk about comparing repair fees and product costs. If you’ve been an adult for very long, you’ve probably noticed that cheap price tags generally come with cheap products. Saving money often means compromising on quality. 

However, this doesn’t mean you should pay an arm and a leg for decent services. When searching for a garage door repair service, you can find a company that’s both affordable and high-quality.

Reach out to the company you want to hire to get a quote for their services. Then, you can determine whether or not their costs work well with your budget. 

Looking for an Affordable and Reliable Garage Door Repair Service?

If you need a garage door repair service, pay attention to all the factors listed in this article. Take your time to properly vet your options and make the right choice. And if you’re ready to start making some inquiries, we’re here for you.

Contact us today to schedule a service. We would love to help you get your garage door back in working order. We proudly serve Katy, Brookshire, Fulshear, Richmond, Cypress, Energy Corridor, Memorial Area, and Cinco Ranch.